Last updated: July 27, 2026
1. General rule
Because digital files are delivered immediately and cannot be returned, completed downloads are generally non-refundable for change of mind, campaign cancellation, lack of use, or preference-based dissatisfaction.
2. Eligible problems
Contact support after launch when an order involves a duplicate charge, an inaccessible or corrupted file, a missing listed file, an unauthorized transaction, or a product that is materially different from the description shown at purchase.
3. First remedy
When practical, we will first replace the file, restore access, correct the order, or provide the missing material. A refund may be issued when the problem cannot be corrected within a reasonable period.
4. Request window
Refund or correction requests should be submitted within 14 days of purchase unless applicable law or the checkout provider requires a longer period.
5. Marketplace purchases
Products purchased through an external marketplace are also subject to that marketplace’s refund process. Submit the request through the marketplace when its rules require it.
6. Abuse and redistribution
Refunds may be denied when there is evidence of repeated refund abuse, unauthorized sharing, resale, public redistribution, or other violation of the product license.
7. Contact information
The verified order-support address and required order details will be added before paid checkout opens.